Letter from Our President and CEO
The health care landscape is changing shape every day – but one constant remains: The care delivered at Clinton Hospital to you and your loved ones is second to none. Our employees and physicians understand that health care is more than making diagnoses and prescribing medications. Health care is considering your well-being and doing whatever it takes to ensure you feel safe and comfortable.
Clinton Hospital is one of the most affordable hospitals in Massachusetts and the UMass Memorial Health Care system. We also offer some of the shortest wait times for emergency department visits, diagnostic testing and specialist appointments.
It’s extremely important that we continue to deliver the high-quality health care in which you are accustomed and in a safe and comfortable setting. We recently finished building a state-of-the-art emergency department to address our community’s needs. This new 14,000-square-foot department will make both the delivery and receipt of health care a better experience for everyone, from our staff to you - our patients – and your family members.
Not only are we focused on growing and delivering exceptional care within the walls of Clinton Hospital, but we are expanding that patient-centered experience throughout our community as well. A few years ago, we opened a beautiful new family medicine office in Sterling, and since that time have been adding physicians to meet the needs of our community. We currently have three physicians in this busy practice and are working on recruiting a fourth physician in 2014.
Delivering an outstanding patient experience is our ultimate goal. As you’ve heard us say in the past, we don’t want you to simply be cared for, but of equal importance, feel cared for as well. This practice is proven in our patient satisfaction scores, which place Clinton Hospital as a state leader in this area. All of our employees work very hard at putting your needs first and approaching health care from the your perspective.
Affordable, immediate, patient-centered care – I believe Clinton Hospital is the easy choice. If you want health care with a difference, we would be thrilled to show you what we can do.
Sheila Daly, RN, MS, CPHQ
President and CEO