Supporting Our Communities. Supporting Our Caregivers.
UMass Memorial Health Care is working around-the-clock to fight the coronavirus/COVID-19 and keep our staff, patients and community healthy.
We are a 14,000-strong army of problem solvers who have been working tirelessly to plan for handling this crisis. Our caregivers are trained in process improvement and rapid deployment of solutions. Over the past month, we have have been planning and practicing for what lies ahead of us. We are entering the no-turning-back crisis point – what we are calling the peak of this pandemic – which will be here in Massachusetts in the next two weeks. UMass Memorial is ready. We’ve all come together with the common mission to save lives. We will get through this – together!
Watch the virtual town hall presented by Eric Dickson, MD, President and CEO, UMass Memorial Health Care.
If You Have An Upcoming Appointment
Please call the office before coming in. For everyone’s safety, we are screening all patients coming in for appointments for the coronavirus. Upon arrival for your appointment, you will be asked about recent travel and symptoms, including fever, cough or shortness of breath. You may be asked to wear a mask and sanitize your hands. If you have any questions or concerns, please call your health care provider.
We’re rescheduling all nonurgent elective surgeries, procedures and clinic visits. We make these decisions using thoughtful criteria to decide which appointments can safely be rescheduled. We’ll maintain access for patients in need of urgent care. We are taking these steps to protect our patients and staff and preserve medical resources for those who need them most.
Information for the General Public
If you are experiencing a fever, cough or shortness of breath, please call your primary care physician for guidance. We request that you do not come to the emergency department or urgent care sites to have those particular symptoms evaluated. Follow handwashing guidelines and learn how to stop spreading germs.
To protect our patients and caregivers during the COVID-19 outbreak, we have changed our visitor policy to minimize foot traffic and potential exposures. No visitors for patients are allowed at UMass Memorial Medical Center, Marlborough Hospital and HealthAlliance-Clinton at this time. There will be visitor exceptions at each location that will be evaluated on a case-by-case basis. Please use the links below for the full visitor policy.
|UMass Memorial HealthAlliance-Clinton Hospital|
|UMass Memorial Marlborough Hospital|
|UMass Memorial Medical Center|