UMass Memorial Health Care
UMass Memorial – Marlborough Hospital Lab
HealthAlliance Home Health & Hospice
The UMass Memorial Eye Center
The Medical Center’s Eye Center team faced significant patient access challenges. Wait times averaged 74 minutes, which caused frustration for patients and the team alike. Something had to be done. The solution? The team worked together to find new ways – big and small – to turn things around.
Meet the Teams