To protect our patients and caregivers during the COVID-19 outbreak, we have changed our visitor policy to minimize foot traffic and potential exposures. No visitors for patients are allowed at UMass Memorial Medical Center, Marlborough Hospital and HealthAlliance-Clinton at this time. There will be visitor exceptions at each location that will be evaluated on a case-by-case basis.

In addition, those who are coming into the hospital will be subject to new visitor regulations by the Massachusetts Department of Public Health (DPH). This includes:

• All visitors will be asked a series of screening questions, developed by the DPH.
• All visitors will have their temperature checked.
• All visitors must perform hand hygiene before visiting.
• Visitors must always remain six feet away from the patient.
• Visitors must limit the time spent with the patient to no more than 15 minutes within a two-hour window.
• All entries will be recorded for tracking purposes.

All people will be asked to wear a mask when entering the Medical Center.

Universal Masking Procedures

• We believe “universal masking” is the best approach right now to further reduce the risk of the community spread of COVID-19.
• This reduces the risk of transmission from/to those without symptoms.
• The mask must we worn at all times throughout the entire shift.
• This applies to clinical and nonclinical staff.
• Take and use only one mask per shift/day.

Please follow proper masking technique

• Be sure to perform hand hygiene before putting on your mask.
• Make sure the mask covers both your nose and mouth.
• Avoid touching your mask and your face.
• Maintain vigorous hand hygiene throughout your day/shift.
• Follow instructions for proper extended use and reuse of masks.

Marlborough Hospital Visitor Policy

UMass Memorial Medical Center Visitor Policy