You are here

Contact Us


Thank you for your interest in UMass Memorial - HealthAlliance Hospital. If you have questions, comments or concerns, please email or contact us by mail or telephone using the information provided below.

Call Us

Online Telephone Directory
Connecting to all departments - 978-466-2000


To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or submit an online form. 

Please do not use email to schedule, reschedule or cancel an appointment. Contact your health care provider's office directly or call our main telephone number: 978-466-2000. 

Billing Questions or Pricing Inquiries

Email or call 978-870-1500. 

Birth Certificates

Birth certificates are not issued by hospitals. The City of Leominster and local town halls issue certificates for births at HealthAlliance Hospital. Learn more by visiting the City of Leominster website and clicking on City Clerk, calling Leominster City Hall at 978-534-7536 or contacting your local town hall.

Careers at HealthAlliance Hospital

View our online job listings. Contact our Human Resources Department directly with all questions regarding jobs at HealthAlliance Hospital at 978-466-4748.

Sharing Your Experience

To ensure personal attention, we encourage you to call our patient representatives (978-466-2073) if you would like to share your experience. We would love to hear your feedback!

Alternately, because email is not secure, we suggest writing to us at the Department of Patient Care Services, HealthAlliance Hospital, 60 Hospital Road, Leominster, MA 01453. To ensure confidentiality of our communication back to you, HealthAlliance Hospital limits communication regarding patients to telephone and U.S. mail.


Directions, map and parking information


Call 978-466-2258 or click here.

Financial Counseling

Email or call 978-466-4347.

Find a Physician

Online physician directory. Personal assistance in selecting a HealthAlliance Hospital physician: please call 888-840-DOCS (3627). Our physician referral line is open 24/7.

General Inquiries

Email or call 978-466-2000 (HealthAlliance Hospital main telephone number).

Home Health and Hospice Care

About home health care services. Questions: Email or call 978-728-0621.

Media Inquiries

Email or call 978-230-2735.

Medical Advice - Information about Medical Conditions

We are unable to respond to email asking for medical advice. The best resource for medical information is your health care provider. In an emergency, dial 911.

Medical Records

Medical record request information. Additional information: call 978-466-2857.


About volunteering. Questions: Email or call 978-466-2778.