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Patient Registration

At UMass Memorial - HealthAlliance Hospital, the below registration options will assist you on your visit.

In order to complete the HealthAlliance Hospital registration process, ensure accurate billings to insurance companies, and get results to the correct doctors, the patient or guardian is responsible for providing accurate information at the time of registration.

Please present the following:

  • Government-issued photo ID (Why we ask for this)  
  • Current insurance card
  • Blue hospital ID card
  • Copayment (if required by patient's insurance company)

Preregister at HealthAlliance Hospital

If you are looking to preregister for an upcoming appointment, please call 978-466-4777, Monday through Friday, 8 am to 5 pm or you can preregister online.

Leominster Campus Registration 

Radiology patients can report directly to Lobby B to check- in for services. Registration is open Monday to Friday, 6:45 am to 7:30 pm.

Many other outpatient services can report to the registration area in Lobby D. Registration is open daily from 7 am to 8:30 pm, including:

  • Admissions
  • EKG
  • EEG
  • Hospital outpatient lab
  • Maternity services
  • Pretesting
  • Respiratory (pulmonary function testing)
  • Take Charge-Self-Pay Patients (all other patients report to Entrance E)

The Emergency Department Registration is open 24/7.

Burbank Campus Registration

Registration on the ground floor supports:

  • Radiology
  • Urgent care

 Our registration area is open daily 9 am to 6:30 pm (closed Thanksgiving and Christmas).

 All Rehabilitation Services patients can check- in directly at their service area on the ground floor which is located past Urgent Care, including:  

  • Audiology
  • EMG
  • OT
  • PT
  • Speech
  • Sports medicine

All Simonds-Sinon Regional Cancer Center patients can register at the below areas:

  • Oncology
  • Lab

Lab hours are 7 am to 4:30 pm, Monday to Friday.