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Volunteer Services

Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to Marlborough Hospital. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to your community hospital and a warm and caring environment for patients and their families.

Volunteers at UMass Memorial - Marlborough Hospital are highly valued members of our team and are vitally important to patient satisfaction, care and recovery. Our volunteers are dedicated individuals who provide a welcoming environment for patients and families, while sharing their time, talent and enthusiasm. Volunteer Services connects skilled volunteers with the opportunity to provide help and hope to our patients, guests and staff. We aim to be compassionate listeners and caring contributors to the hospital community.

On average, more than 150 volunteers give 20,000 hours to Marlborough Hospital each year.

Qualifications to Volunteer

  • You have to be 15 years old to volunteer
  • Pass a TB screening
  • Background check
  • Vaccination history up to date
  • Commit to 100 hours of service each calendar year

Part of this process includes each applicant being personally interviewed and placed in a position compatible with the applicant’s interests and the current needs of the hospital. 


Volunteer Opportunities

As a volunteer, you are assigned to areas that best match your interests, skills and talents. Our volunteers work in many areas including:

  • Front Desk Greeter
  • Patient Transport
  • Well Wishes Gift Shop
  • Office assistant/clerical
  • Patient Registration
  • Emergency Room (18 years and older)
  • Spiritual Care
    Adult volunteers also include local clergy and members of faith affiliations who provide encouragement and support to patients during their stay.

 

How to Become a Volunteer

If you are interested in being a volunteer, please complete the appropriate online application, seen below. We would be delighted to meet you and see if we can make a match for you to join our team.

Adult Volunteer Application
College Student Application
High School Student Application 

Patient & Family Advisory Council

The Patient and Family Advisory Council (PFAC) at UMass Memorial - Marlborough Hospital provides  our patients, family members and caregivers – an opportunity to offer valuable input to hospital staff and leaders. Click here to learn more and/or apply to become a member.

 

For more information, please reach out to our Volunteer Department at gloria.pascual@umassmemorial.org and/or 508-486-5688.