Turning the Tide on COVID-19

 

 

For months, UMass Memorial has been fighting a valiant battle against COVID-19. During our response, the health and safety of our caregivers and our patients have been #1. We know you’re fearful about going to the doctor or hospital, but while we’re doing amazing work caring for COVID-19 patients, we also have strict safety measures in place, including reconfigured waiting areas and enhanced cleaning efforts. Don’t delay care! If you’re in pain, have an injury or think something is wrong with your health, call your doctor, go to the Emergency Department or local urgent care.

COVID-19 Testing Locations

Visit here for a list of regional testing locations. For results, call your primary care provider or ordering physician.

Click here for Stop the Spread Free Testing Information. 

 

Information for our Communities

From Ashby to Webster and everywhere in between, you can trust UMass Memorial hospitals and offices to support you and keep you well.

View our safety infographic. 

Coming to one of our hospitals for surgery or a procedure? Learn how we are keeping you safe.

View our safety videos:

UMass Memorial - Marlborough Hospital
UMass Memorial Medical Center

We’re Here to Care for YOU!

  • Call 855-UMASS-MD (855-862-7763).
  • ​Call your physician’s office.
  • Virtual visits available for most UMass Memorial outpatient clinics/offices.

Don't Delay Care

You may be fearful about going to the doctor or hospital. Please know that while we’re doing amazing work caring for COVID-19 patients, we also have strict safety measures in place for non-COVID-19 patients. Don’t delay care! If you are in pain, have an injury or think something is wrong with your health, call your doctor, go to the Emergency Department or local urgent care. 

 

Visitor Policy

During the COVID-19 pandemic, we’ve changed our visitor policies to minimize foot traffic and potential exposures. Please use the links below for the full visitor policy. Some patients are using iPads or iPhones provided by our caregivers to stay in touch with families and friends.

If you need help using FaceTime, use these instructions.

 

HealthAlliance-Clinton Hospital Visitor Policy

Marlborough Hospital Visitor Policy

UMass Memorial Medical Center Visitor Policy

    Coronavirus General Information

    Effective August 1, 2020, all visitors and returning residents entering Massachusetts must follow new travel orders. For all details regarding the travel order please visit https://www.mass.gov/info-details/covid-19-travel-order. COVID-19 testing is available through UMass Memorial affiliated CareWell Urgent Care centers. All CareWell Urgent Care centers offer three types of tests – PCR, Antigen, & Antibody. Learn more.

    Symptoms of Coronavirus

    If you’re experiencing any of the below symptoms, call your health care provider: 

    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell

    COVID Firsts at UMass Memorial

    • First in the state to transition a skilled nursing facility into a COVID-19-only care facility
    • First in the state to build a field hospital
    • First in the state to create a COVID-19-only homeless shelter
    • First in the state to create a COVID-19-only inpatient behavioral health unit
    • First in the state to use convalescent plasma from a recovered COVID-19 patient to treat COVID-19+ patients

     

    Ways You Can Help

    If you'd like to support the needs of our patients and caregivers, visit our giving site to make a gift using our secure online giving form or contact us at give@umassmemorial.org or 774-443-GIVE (4483) with any questions. Thank you for your support.

    COVID-19 Screening Tools

    Apple and the Centers for Disease Control and Prevention created a screening app. This tool can help you understand what to do next about COVID-19. 

    Our Health eCheck app helps you make decisions on what type of medical care is needed including how to treat symptoms at home when it is safe to do so. It also contains coronavirus symptom information. Download it today.

    Employee Self Reporting Tool

    For employees of UMass Memorial - Marlborough Hospital, UMass Memorial HealthAlliance-Clinton Hospital, UMass Memorial Medical Center and UMass Memorial Medical Group

    Click here to access the Self Reporting Tool portal.