Always Striving for Better

Our Medical Center is committed to providing the best care possible to patients in Central Massachusetts and beyond. We continually evaluate our performance, look for areas of improvement and listen to the valuable feedback we receive from our patients. While we are proud of our accomplishments to date, our promise to our patients is that we will always strive to be better. 

UMass Memorial is ranked fifth-best hospital in Massachusetts on the U.S. News and World Reports Best Hospitals list. To be ranked, the Medical Center had to meet strict guidelines and pass an extensive review of objective measures such as risk-adjusted survival and readmission rates, volume, patient safety and quality of nursing.

Our Medical Center has been named to Newsweek’s inaugural list of the World’s Best Hospitals 2019. Out of the 2,743 considered hospitals in the U.S., our Medical Center ranked 70. According to Newsweek, hospitals were selected for the list based on recommendations from medical professionals, patient survey results and clinical performance indicators.


UMass Memorial Medical Center has earned The Joint Commission’s Gold Seal of Approval for its ventricular assist device (VAD) program by meeting the national organization’s high standards for health care quality and safety. This awarded after an extensive on-site review and evaluation for compliance with VAD destination therapy-specific standards, infrastructure, clinical practice guidelines and performance measures.

Joint Commission Stroke Seal

UMass Memorial Medical Center has earned The Joint Commission’s Gold Seal of Approval as an Advanced Comprehensive Stroke Center (CSC). CSC certification is the highest-level designation a hospital can receive for stroke care, entails a rigorous review of services across the spectrum of stroke care, and is designed for those hospitals that have specific abilities to receive and treat the most complex stroke cases.