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VA Claims Clinic Slated for UMass Memorial Medical Center

 Worcester-area vets can file, appeal and update existing claims during one-day clinic 

The Department of Veterans Affairs (VA), Regional Benefits Office will host a claims clinic at UMass Memorial Medical Center on Friday, February 12. The Claims clinic will give veterans, their dependents and survivors an opportunity to meet with VA staff who can assist them with benefits questions. This event is in response to requests for expanded access in the Worcester area from U.S. Representative Jim McGovern and veterans in the community.

"I'm pleased that the VA Regional Benefits Office will host a claims clinic at UMass Memorial Medical Center in Worcester this Friday," Congressman McGovern said. "Veterans and survivors will be able to speak directly with someone who can offer assistance. Our veterans and their families deserve the very best care and this clinic will be a one-stop shop for veterans looking for help. I thank the VA Regional Benefits Office and UMass Memorial Medical Center for working together on this clinic."

VA Regional Benefits Director, Bradley G. Mayes said, “We are delighted to partner with UMass Memorial Medical Center and Congressman McGovern in providing expanded services to Worcester area Veterans and their families.” This claims clinic is designed to provide personalized services to our Veterans and to offer Veterans an opportunity to talk to our claims specialists about their claims.

Representatives from the VA Regional Benefits Office, VA Healthcare system, and various Veterans’ Service Organizations will be on hand to assist. During the clinic, veterans and survivors will have an opportunity to file a disability claim, submit evidence in support of a new or existing claim, speak to a claims processor or rating specialist, or possibly request a VA medical exam.

“Our Medical Center is proud to offer its facilities and resources in support of our nation’s veterans, their families and their survivors,” said Patrick Muldoon, FACHE, president of UMass Memorial Medical Center. “We will do our part to make the day a pleasant experience for them so they can focus on getting the paperwork and other services needed to process their claims. I applaud Congressman McGovern and the VA Regional Benefits Office for making this clinic possible for veterans in our area.”                                                                                                                                              


What: A one-day Claims Clinic hosted by the VA Regional Benefits Office. The clinic will give veterans an opportunity to speak with VA representatives about their claims and the claims process, file a new claim or update an existing claim. Veterans may also be able to schedule a medical exam.

****Veterans planning to attend the Claims Clinic should access Knowles Hall through the 8 Oak Avenue entrance to the Memorial Campus under the blue canopy and not thru the main entrance of the hospital on Belmont Street. Staff will be available to direct them.****

Who: Eligible veterans, their family members and survivors.

Date: Friday February 12, 2016

Time : 9 am – 2 pm

Where: UMass Memorial Medical Center – Memorial Campus, (Knowles Hall) 119 Belmont Street, Worcester, MA 01605

About UMass Memorial Health Care

UMass Memorial Health Care is the largest not-for-profit health care system in Central Massachusetts with more than 12,900 employees and 1,670 physicians, many of whom are members of UMass Memorial Medical Group. Our member hospitals and entities include UMass Memorial – Clinton Hospital, UMass Memorial – HealthAlliance Hospital, UMass Memorial – Marlborough Hospital, UMass Memorial Medical Center and UMass Memorial – Community Healthlink, our behavioral health agency. With our teaching and research partner, the University of Massachusetts Medical School, our extensive primary care network and our cancer, diabetes, heart and vascular, orthopedic and surgery programs, UMass Memorial delivers safe, high-quality and compassionate care.


To find a physician in your community, call 855-UMASS-MD (855-862-7763).