Hearing Loss

If you suffer from hearing loss, you can count on UMass Memorial Medical Center to help improve your quality of life.

What Is an Audiologist?

Care is provided by audiologists, who are health care professionals that evaluate, diagnose, treat, and manage hearing loss and balance disorders. Our Audiology Services team provides you with the highest quality hearing assessment and hearing rehabilitative services for both adults and children.

We use the most current clinical expertise and research to create a diagnostic and treatment plan to address your hearing loss. You’ll receive care, counseling and testing in a patient-centered environment.

Hearing Aid Center in Central Massachusetts

Our full-service Hearing Aid Center can help patients of all ages get past their communication challenges. We offer the most advanced technology available. Our services include:

  • Hearing aid selection and fitting: Our hearing aid line is carefully selected from many manufacturers. Audiologists work with you to recommend amplification to fit personal needs and budget.
  • Assistive listening device selection: Assistive devices, such as FM systems, are available at our center. These devices amplify specific signals, like a teacher’s voice or the telephone, to improve speech understanding. They can be used with or without hearing aids. Our audiologists work closely with school systems and employers to ensure the devices are used correctly.
  • Educational consulting: Audiologists are available to consult with schools on classroom acoustics, seating arrangements and teaching strategies for dealing with students with hearing loss and assistive devices.

Check out our YouTube page for helpful videos about your hearing aids.


Audiology Services (for adult, pediatric or specialized testing):

UMass Memorial Medical Center -
University Campus

55 Lake Avenue North,
Worcester, MA 01655
Tel: 508-334-6832 (TDD: 774-442-5998)

Hearing Aid Center (for hearing aids and auditory processing disorder testing):

UMass Memorial Medical Center -
Hahnemann Campus

281 Lincoln Street,
Worcester, MA 01605
Tel: 508-334-8726 (TTY: 800-439-0183)