Patient Story: Heart Failure Services

Lancaster Man Gets New Lease on Life


Bob Crocker says he has never felt better.

He is the the first to receive an implanted heart device that helps pump blood throughout his body from UMass Medical Memorial Center in Worcester, allowing him to return to activities like gardening and taking his dog, Dexter, out for a walk.

"In the last month, I've got this burst of energy and I don't know where it came from," Crocker said. "I feel too good to be cooped up in a room."

Read more about Bob and how his ventricular device implant has changed his life in the Sentinel and Enterprise



One of Healthgrades America's 100 Best Hospitals for Cardiac Care seven years in a row.

Recipient of the Healthgrades Cardiac Care Excellence Award
for nine years in a row.

Healthgrades Cardiac Care Excellence Award


Recipient of Healthgrades Coronary Intervention Excellence Award for 10 years in a row. 

Coronary Excellence Award Healthgrades



Recognized with The Joint Commission’s Gold Seal of Approval for our ventricular assist device (VAD) program.

Joint Commission VAD Seal


Available Locations:

Ambulatory Care Center
UMass Memorial Medical Center
- University Campus
55 Lake Avenue North
Worcester, MA 01655

Tel: 508-334-3452