Why is the phone number I receive texts from changing?
Why is the phone number I receive texts from changing?
To better serve the communication needs of our patients, UMass Memorial Health is changing our texting platform. Our new platform will have expanded texting options for updates to your visits, your MyChart account, bill pay and care management.
How do I sign up to receive text communications from UMass Memorial Health?
How do I sign up to receive text communications from UMass Memorial Health?
To begin or to continue receiving text messages from UMass Memorial Health you can text “JOIN” to 61317.
How do I stop text communication from UMass Memorial Health?
How do I stop text communication from UMass Memorial Health?
To stop recurring automated messages, you can text “STOP” to 61317.
How do I update my communication preferences via MyChart?
How do I update my communication preferences via MyChart?
1. In MyChart, from the Menu navigate to Account Settings > Communication Preferences.
2. Click the Subscribe button under the Text Message section.
3. Toggle On, Message subscription.
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