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Volunteer Services

Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to Marlborough Hospital. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to your community hospital and a warm and caring environment for patients and their families.

Volunteers at UMass Memorial - Marlborough Hospital are highly valued members of our team and are vitally important to patient satisfaction, care and recovery. Our volunteers are dedicated individuals who provide a welcoming environment for patients and families, while sharing their time, talent and enthusiasm. Volunteer Services connects skilled volunteers with the opportunity to provide help and hope to our patients, guests and staff. We aim to be compassionate listeners and caring contributors to the hospital community.

On average, more than 150 volunteers give 20,000 hours to Marlborough Hospital each year.

Qualifications to Volunteer

  • You have to be 15 years old to volunteer
  • Pass a TB screening
  • Background check
  • Vaccination history up to date
  • Commit to 50 hours of service each calendar year

Part of this process includes each applicant being personally interviewed and placed in a position compatible with the applicant’s interests and the current needs of the hospital. 

Volunteer Opportunities

As a volunteer, you are assigned to areas that best match your interests, skills and talents. Our volunteers work in many areas including:

  • Front Desk Greeter
  • Patient Transport
  • Well Wishes Gift Shop
  • Office assistant/clerical
  • Patient Registration
  • Emergency Room (18 years and older)


How to Become a Volunteer

We would be delighted to meet yuo and see if we can make a match for you to join our team.

Complete an online application if you are interested in being an adult volunteer.  


Spiritual Care

Adult volunteers also include local clergy and members of faith affiliations who provide encouragement and support to patients during their stay. To learn more about joining our Spiritual care team, please contact 508-486-5688.


Student Volunteers 

Student volunteering begins with applying and being accepted into the summer student volunteer program. The program is available to high school and college students. Once accepted into the student volunteer program, student volunteers attend an orientation and training program which takes place in June. Typical volunteer commitment is 50 hours of service for the calendar year.

Student volunteer applications are available from February 1 to March 1 annually.

For more information, please call 508-486-5688.


Patient & Family Advisory Council

The Patient and Family Advisory Council (PFAC) at UMass Memorial - Marlborough Hospital provides  our patients, family members and caregivers – an opportunity to offer valuable input to hospital staff and leaders. Click here to learn more and/or apply to become a member.