Advances to certified level 8 in both the acute and ambulatory care settings 

Worcester, Mass – The College of Healthcare Information Management Executives (CHIME) is pleased to announce that UMass Memorial Health has earned 2021 CHIME Digital Health Most Wired recognition as a certified level 8 organization. The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.

“Digital transformation in healthcare has accelerated to an unprecedented level since 2020, and the next few years will bring a wave of innovation that empowers healthcare consumers and will astound the industry,” said CHIME President and CEO Russell P. Branzell. “The Digital Health Most Wired program recognizes the outstanding digital leaders who have paved the way for this imminent revolution in healthcare. Their trailblazing commitment to rapid transformation has set an example for the entire industry in how to pursue a leadership vision with determination, brilliant planning and courage to overcome all challenges.”

“No one could have predicted the phenomenal challenges hospitals would face over the past nineteen months,” said Eric Dickson, MD, president and CEO of UMass Memorial Health.”Our saving grace – along with our wonderful caregivers – has been the digital integration of our hospital systems that have allowed us to imagine and execute innovative ways to deliver care and service to our patients. Thanks to the hard work of Robin Sodano and our entire information technology team we were able to open and onboard a field hospital – twice – and seamlessly integrate it into our system. I applaud them for all of their hard work and expertise in keeping this system fully wired and operational in the face of a global pandemic,” Dr. Dickson added.

A total of 36,674 organizations were represented in the 2021 Digital Health Most Wired program, which includes four separate surveys: acute, ambulatory, long-term care and international acute. The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading. UMass Memorial Health received certified level 8 status for both acute and ambulatory care.

Each participating organization received a customized benchmarking report, an overall score and scores for individual levels in eight segments: infrastructure; security; business/disaster recovery; administrative/supply chain; analytics/data management; interoperability/population health; patient engagement; and clinical quality/safety. Participants can use the report and scores to identify strengths and opportunities for improvement. Participants also received certification based on their overall performance, with level 10 being the highest. This is the fourth year that CHIME has conducted the survey and overseen the program. In each successive year, CHIME has expanded the survey to capture more types of organizations that serve patients across the continuum of care. CHIME also continues to promote the program internationally to provide a global overview of digital health advancements.

As in past years, CHIME will publish an industry trends report based on Digital Health Most Wired responses from U.S. participants. The 2021 National Trends Report is scheduled to be released in October during CHIME21 in San Diego. 

For more information about the CHIME Digital Health Most Wired program, please go here.

About CHIME

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With nearly 3,400 members in 55 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.

Contact:
Rosslyn “Roz” Elliott
Editor, Communications & Media Relations
College of Healthcare Information Management Executives (CHIME)
734.665.0000
relliott@chimecentral.org

UMass Memorial Health

UMass Memorial Health is the largest not-for-profit health care system in Central Massachusetts with more than 15,500 employees and 2,100 physicians, many of whom are members of UMass Memorial Medical Group and Harrington Physician Services. We are the clinical partner of the University of Massachusetts Medical School. Our comprehensive system includes UMass Memorial Medical Center, UMass Memorial Health – Harrington, UMass Memorial Health – HealthAlliance-Clinton Hospital, UMass Memorial Health – Marlborough Hospital, and UMass Memorial Health – Community Healthlink. Together, we impact every aspect of life in the region by making health and wellness services available to everyone, advocating for social equality and providing economic stability and opportunity. There are many ways to heal. We pursue them all. Relentlessly. Visit www.ummhealth.org.