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Contact Us

 Thank you for your interest in UMass Memorial HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below. For additional numbers, see our telephone directory.

Call Us

Online Telephone Directory

Connecting to all departments
Burbank and Leominster: 978-466-2000
Clinton: 978-368-3000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or submit an online form. 

Please do not use email to schedule, reschedule or cancel an appointment. Contact your health care provider's office directly or call our main telephone numbers: 978-466-2000 (Leominster and Burbank) and 978-368-3000 (Clinton).  

Billing Questions or Pricing Inquiries

Burbank and Leominster: Email or call 978-870-1500. 
Clinton: Email or call 800-225-8885.

Birth Certificates

Birth certificates are not issued by hospitals. The City of Leominster and local town halls issue certificates for births at HealthAlliance Hospital. Learn more by visiting the City of Leominster website and clicking on City Clerk, calling Leominster City Hall at 978-534-7536 or contacting your local town hall.

Careers at HealthAlliance Hospital

Contact our Human Resources Departments directly with all questions regarding jobs at HealthAlliance-Clinton Hospital.

Careers at Burbank and Leominster: 978-466-4748
Careers at Clinton: 978-368-3897 or email 

Community Benefits

HealthAlliance-Clinton Hospital: 978-368-3716 or email

Directions/Parking

Directions, map and parking information

Donations

About making a financial donation.
Burbank, Clinton, Leominster: 978-466-2258

Feedback about Care

To ensure personal attention, we encourage you to call our patient representatives if you would like to share feedback about your experience. We would love to hear from you!

Alternately, because email is not secure, we suggest writing to us at the addresses below:

Feedback, questions or concerns about care at any of our locations:

Department of Patient Care Services HealthAlliance-Clinton Hospital
60 Hospital Road
Leominster, MA 01453
978-466-2073

To ensure confidentiality of our communication back to you, HealthAlliance-Clinton Hospital limits communication regarding patients to telephone and U.S. mail.

Financial Counseling

About financial counseling.
Burbank and Leominster: 978-466-4347 or email
Clinton: 978-368-3894 or email

Find a Physician

Online physician directory. For personal assistance in selecting a HealthAlliance-Clinton Hospital physician, please call:

Burbank and Leominster: 888-840-DOCS (3627); our physician referral line is open 24/7.
Clinton: 978-368-3760 or email

General Inquiries

Burbank and Leominster: 978-466-2000 or email
Clinton: 978-368-3000 or email 

Home Health and Hospice Care

About home health care services.
Burbank and Leominster: 978-728-0621 or email

Media Inquiries

Burbank, Clinton, Leominster: 978-514-1152

Medical Advice - Information about Medical Conditions

We are unable to respond to email asking for medical advice. The best resource for medical information is your health care provider. In an emergency, dial 911.

Medical Records

Medical record request information.
Burbank and Leominster: 978-466-2857
Clinton: 978-368-3801 or 978-368-3839 or email

Volunteering

About volunteering.
Burbank, Clinton, Leominster: 978-466-2778 or email